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Emergency Operations Plan

Posted on Jul 2, 2018 in Uncategorized | 0 comments

Emergency Operations Plan
Know how to respond and prepare for Disasters

In the event of a disaster, Sutter East Bay Hospitals will utilize Emergency Operation Plans.  An announcement will be made overhead calling a triage code.  Medical Staff within our facilities will be identified and asked to report to the the Labor Pool. Physicians who are out of the hospital and responding to our call for assistance should report to the same campus specific locations. Please remember to bring your identification badge.

Sutter East Bay Hospitals have implemented facility specific, comprehensive, all hazards Emergency Operations Plans in order to assure the most appropriate hospital response to the medical needs of the community in the event of an emergency/disaster situation or a mass casualty incident.  This all-hazards plan complies with elements of the National Incident Management System (NIMS) and incorporates the Hospital Incident Command System (HICS) and addresses the six critical areas mandated by Joint Commission standards.

A complete Hazard Vulnerability Analysis (HVA) is conducted annually to identify potential emergencies (natural and man-made) that could increase the need for the organization’s services, or its ability to provide those services. A multidisciplinary committee, including physicians, annually updates the HVA.

Medical staff can communicate potential emergency needs to the Emergency Preparedness Committee and/or the Emergency Preparedness Coordinator.

During a disaster, demand for care may exceed the ability to deliver healthcare. Disaster privileges may be granted to Volunteer Licensed Independent Practitioners after presenting documentation and completing a verification process by the Medical Staff Office.  A temporary badge will be presented and they will be paired with credentialed facility Medical Staff members.

There is a cache of emergency supplies on site.  In the event that the medical center requires additional resources, such as food, water, supplies, etc. there are Memorandums of Understanding (MOUs) in place to assure that the medical center receives priority in obtaining these resources.

In a healthcare surge focus may shift from patient-based care to population-based outcomes as determined by the California Department of Public Health. Appropriate standards of care may also vary based on the availability of resources, patient needs and environmental factors.  Medical Care is coordinated and guidance is provided by the Medical Staff Specialist in the Hospital Command Center and implemented by the Medical Care Branch Director (HICS identified positions).

When you hear a triage code # overhead or receive a call from the hospital letting you know that our Emergency Operations plan has been activated:

  • Go to the Medical Staff Office for Eden and Delta Providers; or the Labor Pool for Alta Bates Summit.
  • Bring your ID badge

We have an up-to-date Emergency Operations Plan in place and practice using it at least twice per year.

A committee consisting of physicians and persons from a variety of disciplines annually updates the Hazard Vulnerability Analysis.

Medical Staff Office personnel verify credentials and coordinate approval of disaster privileges for volunteer licensed independent practitioners who present proper documentation.  Disaster privileges will be exercised under the supervision of the Chair of the applicable department.  The volunteer practitioners will work with credentialed Medical Staff members.

When shifting to population-based care, medical care is:

  • Coordinated by the Medical Staff Specialists in the Hospital Command Center
  • Implemented by the Medical Care Branch Director

New Standard Codes

Posted on Jul 2, 2018 in Uncategorized | 0 comments

NO Beverages Left Behind!

Posted on Jul 2, 2018 in Uncategorized | 0 comments

Reminder!

Please do not leave beverages at the Nursing Stations.

THANK YOU

Chain of Command

Posted on Jun 5, 2018 in Uncategorized | 0 comments

Beyond Our Doors – Caring for Our Community

Posted on Jun 5, 2018 in Uncategorized | 0 comments

Beyond Our Doors – Caring for Our Community

Clayton Warren | May 3rd, 2018

Alta Bates Summit Medical Center is working together with community clinics and agencies in the East Bay to reshape how people access healthcare. The goal of the Community Integrated Healthcare Partnership is to share and advance innovative strategies with hospital and community providers to help improve whole person and population health using collaborative approaches and data driven solutions.

In 2012, Alta Bates Summit Medical Center reached out to Federally Qualified Health Centers (FQHCs), homeless, housing and mental health agencies and the Alameda County Health System to develop a partnership to help improve the flow of patients through the emergency department as well as to improve care transitions and ensure patients establish a medical home where they can receive routine care.

Video: Learn how Sutter Health’s Alta Bates Summit Medical Center impacts the East Bay through the Community Integrated Healthcare Partnership.

Data Supports New Approach

Stephanie Brown, M.D., ER Physician at Alta Bates Summit

“One of the main goals for this partnership was to improve the flow of patients through the emergency department as well as to improve care transitions,” says Stephanie Brown, M.D. Emergency Room physician at Alta Bates Summit and Co-leader of the project. “For example, care transitions nurses can see exactly see how many patients were contacted by the nurse for follow-up care at a community health center, how many kept those appointments and how many appointments were missed. These numbers drive the program and enable our partners to target their resources more effectively.”

The Community Integrated Healthcare Partnership is data driven and allows clinicians to drill down exactly where resources are most needed. Since tracking patients in the care transitions program, Alta Bates Summit has seen a 25 percent reduction in their readmission rate.

Partnering with Federally Qualified Health Centers

The Community Integrated Healthcare Partnership consists of federally qualified health centers, homeless, housing and mental health agencies and the Alameda County Health System

To ensure a smooth transition and continuing care once the patient is back in the community, Alta Bates Summit relies on long-established relationships with LifeLong Medical Care, La Clinica de la Raza, West Oakland Health Center, and Asian Health Services. These deeply rooted community organizations offer centrally located, affordable, comprehensive and effective primary and preventive care. They also provide language translation services and help identify and remove other barriers to care, such as mental health, substance use treatment, or lack of transportation or permanent housing.

“We collaboratively work with discharge planners and the social workers at Alta Bates Summit to identify and advocate for our patient’s needs,” says Barbara Goldstein, Psychosocial Services Director, LifeLong Medical Care. “This partnership allows our doctors and nurses to know that their patient has been in the hospital, what their follow-up needs are and what they should be paying attention to when the person does come in for their follow-up appointment.”

Many of the following Community Integrated Healthcare Partnership Program are funded through Alta Bates Summit Community Benefit and Sutter Health Philanthropy:

  • Clinic care transition nurses
  • A new clinic for high-risk patients
  • Health equity project
  • Chronic disease resources
  • Closer collaboration with mental health substance use and housing agencies

Tracy Schrider, LCSW, Alta Bates Summit Community Health Social Service Program Manager

“Alta Bates Summit Emergency Department nurse care managers and social workers closely collaborate with FQHC (or community clinics) care transitions nurses,” says Tracy Schrider, LCSW, Alta Bates Summit Community Health Social Service Program Manager and Co-Leader of the project. “This warm hand-off allows patients to gain access to community providers who can offer a wide range of services including preventive care, disease management and social services.”

Improving Care for Frequent ED Patients

Since 2016, PreManage ED© has allowed emergency departments within the Sutter Health network and Alameda Health System to identify thousands of shared patients who visited an ED five or more times in the previous year. Before PreManage ED was implemented, neither health system could identify these frequent visitors as shared patients.

Ronn Berrol, M.D., medical director of the Alta Bates Summit Emergency Department (Photo: Eric Kayne)

“The PreManage ED system instantly alerts our staff when a patient has a case history of using the ED on at least three occasions in less than 30 days,” says Ronn Berrol, M.D., medical director of the Alta Bates Summit Emergency Department in Oakland. “This tool allows us to quickly view the patient’s recent treatment history and pinpoint the reasons why they are visiting the ED so often.”

Watch the Video to Learn More

Learn how Sutter Health’s Alta Bates Summit Medical Center impacts the East Bay through the Community Integrated Healthcare Partnership.

 

Alta Bates Summit Stroke Center Receives Prestigious Achievement for Eighth Year in a Row

Posted on Jun 5, 2018 in Uncategorized | 0 comments

Alta Bates Summit Stroke Center Receives Prestigious Achievement for Eighth Year in a Row

Clayton Warren | May 22nd, 2018

 

May is Stroke Awareness Month and for the eighth year in a row, Alta Bates Summit Medical Center was awarded the Get With The Guidelines® Gold Plus Quality Achievement Award from the American Heart Association/American Stroke Association.

A decade ago, Alta Bates Summit was the first hospital in Alameda County to be certified as a Primary Stroke Center by The Joint Commission. The hospital’s stroke center is ready 24 hours a day, 7 days a week with an expert rapid response stroke team and state-of-the-art equipment to immediately evaluate and diagnose stroke patients.

“What distinguishes our Stroke Center is our collaborative, multidisciplinary approach to stroke care,” says Debra Blanchard, R.N., Stroke Center Coordinator at Alta Bates Summit. “Our team includes a team of physicians, nurses, physical therapists, case managers, social workers and other caring professionals who follow patients from the emergency room to discharge.”

To attain this recognition, Alta Bates Summit complied with sets of indicators set forth by the American Heart Association/ American Stroke Association (AHA/ASA) for at least two consecutive years. The hospital also met or exceeded at least five of eight additional stroke quality measures.

In 2017, Alta Bates Summit Medical Center provided care to more than 700 stroke patients with clinical outcomes exceeding regional and national benchmarks. According to the AHA/ASA, stroke is one of the leading causes of death and serious, long-term disability in the United States. On average, approximately 800,000 people suffer a new or recurrent stroke each year.

Every second counts when it comes to stroke.

Since 2007, the Alta Bates Summit Stroke Center has met or exceeded the national benchmarks for the amount of time it takes to administer the powerful, clot-busting drug to patients, greatly increases their chance of surviving a stroke.

In 2017, the Alta Bates Summit administered intravenous t-PA within 45 minutes to at least 50 percent of patients and within an hour to at least 75 percent of patients. This distinction earned the medical center the Target Stroke Elite Plus Award from the AHA/ASA.

“We continue to improve our processes to ensure patients are diagnosed and arrive at the hospital as quickly as possible,” says Brian C. Richardson, M.D., Alta Bates Summit’s Stroke Program Medical Director. “Fast, expert action within the first hours is critically important. This results in improved outcomes for patients through the use of advanced treatment methods.”