New Sutter Health Air-Ground Medical Transport Network

Posted on Jun 30, 2016 in News from Administration | 0 comments

Physician Colleagues:

On June 27, our ambulance/transportation vendor changed to AMR.  This is a Sutter-wide contract and Sutter-wide launch that should result in expanded services and availability of transportation services.  As with all transitions, there may be growing pains.  AMR up-staffed in anticipation of glitches.  Command Centers will be at our Transfer Center, at the Sutter-AMR Transport Call Center and locally at ABSMC. 

We have distributed the relevant information to our managers.  This transition should be mostly invisible to the physicians since our policies and procedures for arranging transportation are not changing and it is uncommon for physicians to actively interface with the ambulance service.  Of note, our Transfer Center (844-223-3278) remains unchanged. 

If you have problems/questions/concerns, please, contact Lisa King (510-861-3100) during weekday hours or the Administrative Nurse Supervisor during evening or weekend hours.  Please, notify me of issues that are not being resolved (Steve O’Brien, M.D., 510-869-6785,

Thank you,
Steve O’Brien, M.D.



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