Welcome again to your medical staff’s monthly newsletter, and thank you as always for your time and interest. I’ve been pleased and humbled by those among you who have commented on what we write here, and not a little surprised too, since I never thought many among the medical staff actually read it.
In follow-up to last month’s note, I’m pleased to report that my relation with the broken arm is now little by little improving. Thanks to all of you again, in whatever fashion you may have helped out. As I emphasized last time, this experience–a fall, a fracture, surgery, recuperation—impressed upon me the importance of our teamwork here. Everyone here–every doctor, nurse, physician’s assistant, nurse-practitioner, aide, technician, transporter, clerk, administrator, etc.—everyone contributes to the greater good of our patients and is therefore integral and essential to what we do for our community. So on behalf of my relation and all our patients, thank you again. I’m proud to be among you. Read More about From the President, December 2013
Have an idea for an improvement to our Sutter EHR? We now have a new tool to facilitate getting your ideas heard. Your Information Services Department has developed an online “SBAR” form that, when filled out, will be reviewed by the analyst team and assigned to the appropriate person or DOMAIN GROUP for follow up. This is not intended to replace the Service Desk for any issues that need immediate correction, but it should help our communication for requested enhancements.
So what’s an “SBAR?” SBAR is an acronym that stands for Situation, Background, Assessment and Recommendation. The idea is to get a clear picture of the problem and the desired outcome. Your physician liaison will be happy to help guide you through this process. Implementing this process should make it easier to get your input and suggestions on how to improve the system while also providing an improved process for tracking requests. We hope that you will take advantage of this new tool.
Instructions for accessing the SBAR are as follows:
1. From any computer at the hospital, click on the Internet Explorer icon.
2. Click on the “EHR” section in the upper-right section of the screen.
3. Click on either the “Announcements” box in the top center of the screen, or the “Related Links” section in the upper-right corner.
4. You will arrive at the SBAR Site. Click on “Add New Item.”
5. This will take you to the online SBAR Form where you can populate the various fields with the pertinent information: Situation, Background, Assessment, Recommendation.
6. Scroll to the bottom and SAVE the request.
By Patty Fitzgibbons
EHR Physician Liaison
Purpose: In order to fully implement the guidelines as outlined in CalOSHA Standard 5199
On Oct. 21-25, 2013, the Summit Campus underwent a Medication Error Reduction Plan (MERP) Survey by the California Department of Public Health. This tri-annual survey examines how successful and effective the ABSMC–Summit Campus Hospital was in the implementation of their formal plan to significantly reduce the risk of medication-related errors. Read More about Successful Medication Error Reduction Plan (MERP) Survey
Please welcome the new physicians who joined our staff in November:
Peter Adamczyk, M.D.
20055 Lake Chabot Rd., #300
Castro Valley, CA 94546
Emal Nasiri, M.D.
400 34th St.
Oakland, CA 94609
Toby Salz, M.D.
350 Hawthorne Ave.
Oakland, CA 94609
By the Medical Staff Office
Frank Eugene Staggers Sr., M.D., of Castro Valley, CA, passed away on Nov. 11, 2013. He was born to the late John Henry and Emma Belle Staggers Sr. on Aug. 23, 1926, in Charleston, SC, as the fifth of nine children (siblings include James, Mildred, John Henry Jr., Jonathan, Janie, Emily, Samuel and Marie). He was married to the mother of his three children, Carolyn Johnson, for twenty-four years until her unfortunate death at age 46 in 1974, and later married the late State Senator Teresa Hughes in 1981.
Read More about Frank Eugene Staggers Sr., M.D.
Welcome back to another issue of your medical staff’s monthly newsletter, and to another turning of the seasons. This month, instead of my usual, lengthier summary of what’s notable and of likely interest to you, I’ll only mention the major topics briefly, and with the space I’ve saved, I’ll tell here a story. Read More about From the President, November 2013
Where to go if you need help
Now that we are nearly six months since our EHR Go-Live, a recurrent question is “Where should I go when I have a problem or need help?” Read on for some answers. Read More about EHR Update
1. How to Modify Your Heparin or Insulin Drip (OrderSet) Orders
Issue: Some physicians do not know how to modify OrderSet medications that have a lot of associated orders with them.
Background: Some physicians have had difficulty making changes to their OrderSet medications, leading to, at the minimum, frustration and duplicate orders. Modifying a Heparin drip order or discontinuing an Insulin drip to move to Insulin sliding scale has been a particularly common and challenging task. Read More about EPIC Tips of the Month
“On Time” Starts in the OR–a great example of Team Work in the Summit Operating Rooms.
As you may have heard, we recently went through a Surgical Services Value Stream Mapping Workshop to find out what is working and what is not in the Summit OR. While we identified a number of areas that need work, we also noticed that our “On Time Start Time” performance for our first OR case of the day is exceptionally good. When we first started tracking “First Case-In OR Time” in 2011, the number of first cases in the OR that started on time was less than 60 percent. Read More about On-Time Starts in the OR